The Veil Press

Refund and Return Policy

Last updated: October 1, 2026

All sales are final. We don't accept returns or exchanges, except for damaged or misprinted copies.

Damaged, misprinted, or wrong edition. If your book arrives damaged, has a printing defect (missing, blank, or misprinted pages, or a loose binding), or you received the wrong edition, email deepdivefile@gmail.com with your order number and a photo within 14 days of delivery. We'll replace it free, including shipping. You don't need to send the damaged copy back.

Lost packages. If tracking shows no movement for 10 business days, or says delivered but you don't have it, email us and we'll help trace it with the carrier. If it can't be found, we'll send a replacement at no cost.

Digital editions. All sales final. If your file won't download or open, email deepdivefile@gmail.com and we'll resend it or fix the problem.

Questions: deepdivefile@gmail.com